Returns + Exchanges
Returns for exchange or credit only
If you have purchased an item for full price, we must be notified of your wish to return the item within 7 days of delivery and the item is to be received at our provided return address within 7 days of the return request being made and agreed to. After this time, we regret we cannot accept the goods for return.
All returns will be offered a store credit to be redeemed online or in store. We do not offer refunds for change of mind.
Only the cost of the item will be credited, and not the actual shipping cost. All shipping costs, including packaging and postage charges for return of the item to be exchanged and dispatch of the replacement item are to be paid by the customer. Once the item has been returned in original condition a store credit will be issued.
In addition, all items returned to little bohemian for exchange must be in original and unused condition (this is particularly important with bedlinen) with tags still attached and be accompanied by the original packaging such as bags or branded boxes. We regret that without a receipt, we cannot exchange or offer store credit. We will not offer the credit.
When sending returned items to little bohemian we advise you use registered post as little bohemian does not take responsibility for the loss of items being returned and this may result in us being unable to process the credit or exchange. In considering any application for a credit or exchange little bohemian reserves the right to inspect returned items upon receipt.
Sale and discounted items
Sale and discounted purchases are final, this includes purchases made using a discount code. No returns are accepted for sale and discounted items.
Faulty Items
We aim to provide our customers with products of the highest standard and quality and a thorough check of your item is undertaken before it is sent off. Should there be a fault with one of our products, please send a photo via email and one of our staff will contact you to discuss. We require the photo to include the packaging, the parcel label and the damaged item. These all need to be displayed all in the one photo for a claim to be processed.
In accordance with the Australian Competition and Consumer Commission if the item we have sent has a minor fault then we have the right to repair the fault to the product and send it back to you. If we believe the fault cannot be repaired then we will send to you a replacement product, which matches your original purchase. However, if we are unable to repair or replace your faulty item then we will reimburse you in full for your purchase.